Incidents | Truvity B.V. Incidents reported on status page for Truvity B.V. https://status.truvity.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/d131793d9fd7ab0573296082f59b6e50.png Incidents | Truvity B.V. https://status.truvity.cloud/ en Drafts recovered https://status.truvity.cloud/ Thu, 02 Apr 2026 14:23:05 +0000 https://status.truvity.cloud/#a766ca15be4d3d8250ab248cce764c29b93da770cde394812870c9d22ad3bc57 Drafts recovered Drafts went down https://status.truvity.cloud/ Thu, 02 Apr 2026 14:21:45 +0000 https://status.truvity.cloud/#a766ca15be4d3d8250ab248cce764c29b93da770cde394812870c9d22ad3bc57 Drafts went down DID Documents recovered https://status.truvity.cloud/ Mon, 23 Mar 2026 10:21:03 +0000 https://status.truvity.cloud/#938db7ad081733b27b46963a88f92e429b788093f4a2bf2ab7043349660dcd14 DID Documents recovered Presentations recovered https://status.truvity.cloud/ Mon, 23 Mar 2026 10:20:51 +0000 https://status.truvity.cloud/#17a375e3a018df10b7c4654445db5f05dd61e023b760c52cdf87ad0a210c622b Presentations recovered Presentations went down https://status.truvity.cloud/ Mon, 23 Mar 2026 10:15:31 +0000 https://status.truvity.cloud/#17a375e3a018df10b7c4654445db5f05dd61e023b760c52cdf87ad0a210c622b Presentations went down DID Documents went down https://status.truvity.cloud/ Mon, 23 Mar 2026 10:13:17 +0000 https://status.truvity.cloud/#938db7ad081733b27b46963a88f92e429b788093f4a2bf2ab7043349660dcd14 DID Documents went down Presentations recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:55 +0000 https://status.truvity.cloud/#6f2dc0808afe5a8bae7e819bd242dc5e104c24da632a291545f936c3c83594bf Presentations recovered Drafts recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:47 +0000 https://status.truvity.cloud/#31ece653a92ce45492899f93bae75f7f48d404722f80cc4f4585fb2071e16c3c Drafts recovered DIDs recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:31 +0000 https://status.truvity.cloud/#5d978d1f8f39b551f68d384a4434caf462047b615e717ee3a0ec57d66b575be2 DIDs recovered Credentials recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:28 +0000 https://status.truvity.cloud/#ce81c59b79fb91557c98080a53361bfe622eda8e4fd037dd07d9eee4cfeb4e8b Credentials recovered Files recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:28 +0000 https://status.truvity.cloud/#781d1bcb0e10d03a51c87c9ae25a83a6f5c221335868c1f94e9a633d8cdf7d4e Files recovered DIDComm Messages recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 19:41:22 +0000 https://status.truvity.cloud/#408d560f7c0f83d78460a973c285e516a4517a72c999303bf446b1fc80660f8f DIDComm Messages recovered DIDs went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:43 +0000 https://status.truvity.cloud/#5d978d1f8f39b551f68d384a4434caf462047b615e717ee3a0ec57d66b575be2 DIDs went down Drafts went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:39 +0000 https://status.truvity.cloud/#31ece653a92ce45492899f93bae75f7f48d404722f80cc4f4585fb2071e16c3c Drafts went down Files went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:27 +0000 https://status.truvity.cloud/#781d1bcb0e10d03a51c87c9ae25a83a6f5c221335868c1f94e9a633d8cdf7d4e Files went down Credentials went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:27 +0000 https://status.truvity.cloud/#ce81c59b79fb91557c98080a53361bfe622eda8e4fd037dd07d9eee4cfeb4e8b Credentials went down Presentations went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:27 +0000 https://status.truvity.cloud/#6f2dc0808afe5a8bae7e819bd242dc5e104c24da632a291545f936c3c83594bf Presentations went down DIDComm Messages went down https://status.truvity.cloud/ Fri, 20 Feb 2026 19:39:27 +0000 https://status.truvity.cloud/#408d560f7c0f83d78460a973c285e516a4517a72c999303bf446b1fc80660f8f DIDComm Messages went down DIDs recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:30 +0000 https://status.truvity.cloud/#8455af9da6fdc9c04a801f539fb54a7ca08ecdd1728e661416150f014b04a052 DIDs recovered DID Documents recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:30 +0000 https://status.truvity.cloud/#4206ceb4b98018865b01e0a416716e77c1a6a77f63545b84c275b02ff3856869 DID Documents recovered Admin Panel - API Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:30 +0000 https://status.truvity.cloud/#849a8a8eefe9f413b9db749758539bb03d373f273080ad49efe24606366ca280 Admin Panel - API Keys recovered API Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:29 +0000 https://status.truvity.cloud/#bc1ad4b0528310b02a74bbd8905fe3887f985a4a40b9dfb6c98ae0ce32ebdd9a API Keys recovered Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:28 +0000 https://status.truvity.cloud/#cf7344cf2a5995668069cc589deea868aebc2fbfba920691c310f3a719cccdd1 Keys recovered DIDComm Messages recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:24 +0000 https://status.truvity.cloud/#b837c2a34617f8428934b1240b3b5668fb983016635029c77919a289998e0b09 DIDComm Messages recovered Presentations recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:12 +0000 https://status.truvity.cloud/#308d983fdf54c8ec28a3a52e6c967929471434c20d5f22411eabec16ae59fa59 Presentations recovered Drafts recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:10 +0000 https://status.truvity.cloud/#f64ee6dbcee35b0b1d7766cea393f5a31ef60efe353d6ecfdb418a360a47dcaa Drafts recovered Files recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:10 +0000 https://status.truvity.cloud/#ed6f0f35e9e68cdf1b19cd0ad5ec391887e4cd1fecf7864f98b9700e08d5d351 Files recovered Credentials recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 18:08:08 +0000 https://status.truvity.cloud/#b46e6685006cc0877581ac22ceeab7aa2b5500faa3171b3133dcd9249ce96b2b Credentials recovered API Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:34 +0000 https://status.truvity.cloud/#bc1ad4b0528310b02a74bbd8905fe3887f985a4a40b9dfb6c98ae0ce32ebdd9a API Keys went down Admin Panel - API Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:32 +0000 https://status.truvity.cloud/#849a8a8eefe9f413b9db749758539bb03d373f273080ad49efe24606366ca280 Admin Panel - API Keys went down DIDs went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:31 +0000 https://status.truvity.cloud/#8455af9da6fdc9c04a801f539fb54a7ca08ecdd1728e661416150f014b04a052 DIDs went down DID Documents went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:29 +0000 https://status.truvity.cloud/#4206ceb4b98018865b01e0a416716e77c1a6a77f63545b84c275b02ff3856869 DID Documents went down Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:20 +0000 https://status.truvity.cloud/#cf7344cf2a5995668069cc589deea868aebc2fbfba920691c310f3a719cccdd1 Keys went down DIDComm Messages went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:20 +0000 https://status.truvity.cloud/#b837c2a34617f8428934b1240b3b5668fb983016635029c77919a289998e0b09 DIDComm Messages went down Presentations went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:15 +0000 https://status.truvity.cloud/#308d983fdf54c8ec28a3a52e6c967929471434c20d5f22411eabec16ae59fa59 Presentations went down Credentials went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:09 +0000 https://status.truvity.cloud/#b46e6685006cc0877581ac22ceeab7aa2b5500faa3171b3133dcd9249ce96b2b Credentials went down Files went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:06:05 +0000 https://status.truvity.cloud/#ed6f0f35e9e68cdf1b19cd0ad5ec391887e4cd1fecf7864f98b9700e08d5d351 Files went down Drafts went down https://status.truvity.cloud/ Fri, 20 Feb 2026 18:05:47 +0000 https://status.truvity.cloud/#f64ee6dbcee35b0b1d7766cea393f5a31ef60efe353d6ecfdb418a360a47dcaa Drafts went down API Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:51:01 +0000 https://status.truvity.cloud/#faa26eb6dd853b5f2a7b35b7d1d9ad4845acb59fdc15cc1982102e8313f83d36 API Keys recovered DIDs recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:50:04 +0000 https://status.truvity.cloud/#56d23aac954a142bca40265df662888001035c6c05d2c90ed0f754a456b4a608 DIDs recovered Files recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:30 +0000 https://status.truvity.cloud/#0d870db8671d39723d2ea7e7d44199440b7eaf76130ba94577335a399557f541 Files recovered DID Documents recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:30 +0000 https://status.truvity.cloud/#5bdb9234643097c11901e47caac55d0997fefac59dec442e1231e148b6cbc9a6 DID Documents recovered Admin Panel - API Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:30 +0000 https://status.truvity.cloud/#d66cf4219db7b6e5175840f33a582f13341c0f4c8a4753bb8b66f11ba4e09ab9 Admin Panel - API Keys recovered Credentials recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:29 +0000 https://status.truvity.cloud/#5b90917b71f0afa3a3a230e423584dd1b52cd88b465342028df945adcd3d44fd Credentials recovered Keys recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:25 +0000 https://status.truvity.cloud/#69fd523f47280ad3d394d4ec375e0d84b79a30ff56730b211d9f1a10d11efb40 Keys recovered DIDComm Messages recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:22 +0000 https://status.truvity.cloud/#e96943072faf1bcd7df5b91517998ae6b177a1e33076f7b65df54d1ebab374e8 DIDComm Messages recovered Admin Panel - UI recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:22 +0000 https://status.truvity.cloud/#407d48830181144f62f8773c5ab6ad43a5a758fbba9a7ad666f8a6bd48ab06a8 Admin Panel - UI recovered Presentations recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:12 +0000 https://status.truvity.cloud/#c9d9ae3df254a79b7698141be7e61d7d507521bcbac07bfdf64463dba54371b5 Presentations recovered Drafts recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:11 +0000 https://status.truvity.cloud/#254a807e48a29899bca06f33976d09a6cd32154b5ad54640310d8ebb627984aa Drafts recovered Signup recovered https://status.truvity.cloud/ Fri, 20 Feb 2026 13:49:07 +0000 https://status.truvity.cloud/#dd59de847ae5a670e1faebe9250ef83f0c58f2c0cda0714b7960d3e9528f8031 Signup recovered Signup went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:59 +0000 https://status.truvity.cloud/#dd59de847ae5a670e1faebe9250ef83f0c58f2c0cda0714b7960d3e9528f8031 Signup went down Presentations went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:49 +0000 https://status.truvity.cloud/#c9d9ae3df254a79b7698141be7e61d7d507521bcbac07bfdf64463dba54371b5 Presentations went down DID Documents went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:49 +0000 https://status.truvity.cloud/#5bdb9234643097c11901e47caac55d0997fefac59dec442e1231e148b6cbc9a6 DID Documents went down Drafts went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:49 +0000 https://status.truvity.cloud/#254a807e48a29899bca06f33976d09a6cd32154b5ad54640310d8ebb627984aa Drafts went down API Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:37 +0000 https://status.truvity.cloud/#faa26eb6dd853b5f2a7b35b7d1d9ad4845acb59fdc15cc1982102e8313f83d36 API Keys went down DIDs went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:32 +0000 https://status.truvity.cloud/#56d23aac954a142bca40265df662888001035c6c05d2c90ed0f754a456b4a608 DIDs went down Admin Panel - API Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:31 +0000 https://status.truvity.cloud/#d66cf4219db7b6e5175840f33a582f13341c0f4c8a4753bb8b66f11ba4e09ab9 Admin Panel - API Keys went down Files went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:29 +0000 https://status.truvity.cloud/#0d870db8671d39723d2ea7e7d44199440b7eaf76130ba94577335a399557f541 Files went down Credentials went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:29 +0000 https://status.truvity.cloud/#5b90917b71f0afa3a3a230e423584dd1b52cd88b465342028df945adcd3d44fd Credentials went down Admin Panel - UI went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:22 +0000 https://status.truvity.cloud/#407d48830181144f62f8773c5ab6ad43a5a758fbba9a7ad666f8a6bd48ab06a8 Admin Panel - UI went down DIDComm Messages went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:21 +0000 https://status.truvity.cloud/#e96943072faf1bcd7df5b91517998ae6b177a1e33076f7b65df54d1ebab374e8 DIDComm Messages went down Keys went down https://status.truvity.cloud/ Fri, 20 Feb 2026 13:48:21 +0000 https://status.truvity.cloud/#69fd523f47280ad3d394d4ec375e0d84b79a30ff56730b211d9f1a10d11efb40 Keys went down DID Method Universal Resolver recovered https://status.truvity.cloud/ Mon, 09 Feb 2026 00:03:25 +0000 https://status.truvity.cloud/#0301195b89b5a26d100718365221285c2cf3aaf2042d67da446ad3ca5ab70850 DID Method Universal Resolver recovered DID Method Universal Resolver went down https://status.truvity.cloud/ Sun, 08 Feb 2026 23:59:10 +0000 https://status.truvity.cloud/#0301195b89b5a26d100718365221285c2cf3aaf2042d67da446ad3ca5ab70850 DID Method Universal Resolver went down Credentials recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:31:05 +0000 https://status.truvity.cloud/#5630cf2f358b1334fc5f8ba79af315ec4ccd99f1d04d3a3ad48fd7cfecc616f7 Credentials recovered Files recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:31:05 +0000 https://status.truvity.cloud/#09a5f3a161f026c21992232a97a566880e2450f1dc5d3e9f449c9f529e5550fe Files recovered DIDComm Messages recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:31:02 +0000 https://status.truvity.cloud/#438415f0221f412e53bc9b0987b4d1c472a4866f55ccd2c74774a135cc397147 DIDComm Messages recovered Presentations recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:30:51 +0000 https://status.truvity.cloud/#f315f0e1a14c7211b6decc9ab6e8bfdc727a9b6c9ce639ca54b755dc398a2214 Presentations recovered Drafts recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:30:50 +0000 https://status.truvity.cloud/#aafa77a12e47d28326771646850b45768dd9a52a95355f4801985db5b1ddc619 Drafts recovered DIDs recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:30:43 +0000 https://status.truvity.cloud/#36d4bf7fe75a90238d28149647e1228692c279d2ae541b6b2ecbd8994a32f684 DIDs recovered Drafts went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:25:11 +0000 https://status.truvity.cloud/#aafa77a12e47d28326771646850b45768dd9a52a95355f4801985db5b1ddc619 Drafts went down DIDs went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:24:00 +0000 https://status.truvity.cloud/#36d4bf7fe75a90238d28149647e1228692c279d2ae541b6b2ecbd8994a32f684 DIDs went down Credentials went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:23:58 +0000 https://status.truvity.cloud/#5630cf2f358b1334fc5f8ba79af315ec4ccd99f1d04d3a3ad48fd7cfecc616f7 Credentials went down DIDComm Messages went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:23:58 +0000 https://status.truvity.cloud/#438415f0221f412e53bc9b0987b4d1c472a4866f55ccd2c74774a135cc397147 DIDComm Messages went down Files went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:23:58 +0000 https://status.truvity.cloud/#09a5f3a161f026c21992232a97a566880e2450f1dc5d3e9f449c9f529e5550fe Files went down Presentations went down https://status.truvity.cloud/ Tue, 20 Jan 2026 13:23:51 +0000 https://status.truvity.cloud/#f315f0e1a14c7211b6decc9ab6e8bfdc727a9b6c9ce639ca54b755dc398a2214 Presentations went down DIDs recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:24 +0000 https://status.truvity.cloud/#0b3f9d9859fb703e8b477941a65a6be259bce1c4240438294aabf667b3d658c2 DIDs recovered DIDComm Messages recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:24 +0000 https://status.truvity.cloud/#e9c607e3a182427e754ea5c6935bdbb335f230ea1f79b9cc53a75bf217b43bc9 DIDComm Messages recovered Files recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:22 +0000 https://status.truvity.cloud/#97ec2ccfbb44960d230f76194231b97c58539611824dee53e119dd0213be6bc2 Files recovered Credentials recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:22 +0000 https://status.truvity.cloud/#7c238eb9c3a647ef30fe12004d34a570e269b074261149da15ce19b2ee233c98 Credentials recovered Presentations recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:17 +0000 https://status.truvity.cloud/#e18f00f87b25a06571f95e5f0c9e4385de05b541af807ba4ec4200d5e1d7e364 Presentations recovered Drafts recovered https://status.truvity.cloud/ Tue, 20 Jan 2026 13:06:12 +0000 https://status.truvity.cloud/#8d99cd922b0007090c6a82b9429c8c32a574d2ca35a0de64e0ea2018b9989c94 Drafts recovered Credentials went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:40 +0000 https://status.truvity.cloud/#7c238eb9c3a647ef30fe12004d34a570e269b074261149da15ce19b2ee233c98 Credentials went down DIDComm Messages went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:22 +0000 https://status.truvity.cloud/#e9c607e3a182427e754ea5c6935bdbb335f230ea1f79b9cc53a75bf217b43bc9 DIDComm Messages went down Presentations went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:11 +0000 https://status.truvity.cloud/#e18f00f87b25a06571f95e5f0c9e4385de05b541af807ba4ec4200d5e1d7e364 Presentations went down Files went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:10 +0000 https://status.truvity.cloud/#97ec2ccfbb44960d230f76194231b97c58539611824dee53e119dd0213be6bc2 Files went down Drafts went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:09 +0000 https://status.truvity.cloud/#8d99cd922b0007090c6a82b9429c8c32a574d2ca35a0de64e0ea2018b9989c94 Drafts went down DIDs went down https://status.truvity.cloud/ Tue, 20 Jan 2026 12:59:00 +0000 https://status.truvity.cloud/#0b3f9d9859fb703e8b477941a65a6be259bce1c4240438294aabf667b3d658c2 DIDs went down Authentication Token Update https://status.truvity.cloud/incident/597593 Thu, 05 Jun 2025 13:05:00 -0000 https://status.truvity.cloud/incident/597593#b0c60fff3aa0abd559f930d16f3739b06a22bf57537059ce559b4eccfe256ab0 🚀 To restore full access, please: - Sign out of your current session. - Sign back in with your credentials. This will generate a fresh token and resolve the issue. 🙏 We’re Sorry for the Hitch! We know small disruptions can be annoying—thank you for your patience while we improve things! ✨ Thank you for trusting us! Authentication Token Update https://status.truvity.cloud/incident/597593 Thu, 05 Jun 2025 12:15:00 -0000 https://status.truvity.cloud/incident/597593#480a8e9ff47b5a9d0e9b508c01af22fc74a82b2e648f52ce42f341f6c4ea8543 🔍 What Happened? During a recent system update, older login sessions were affected, causing errors in the background. You may have noticed issues like failed actions or console errors—but no need to worry! Your data is safe. Clarification Regarding API Monitors Status https://status.truvity.cloud/incident/541230 Fri, 04 Apr 2025 12:19:00 -0000 https://status.truvity.cloud/incident/541230#bd056c0a3fdf6c50199b390bb44513fa824431a1f6f70dfefec35d1489687191 The missing resources were successfully recreated, and the affected monitors were unpaused on April 4, 2025. From that point onward, all monitoring systems resumed normal operation. We sincerely apologize for any confusion caused by the incorrect status indicators. Unexpected BetterStack API upgrade https://status.truvity.cloud/incident/541882 Fri, 04 Apr 2025 09:13:00 -0000 https://status.truvity.cloud/incident/541882#850e4bd597d29cb9ecf328075bf8ccc7c950505d5dafec036e06761d63f89812 After adjusting how we use the BetterStack API, functionality was restored. In fact, there was no downtime on the Truvity side of the product. Unexpected BetterStack API upgrade https://status.truvity.cloud/incident/541882 Thu, 03 Apr 2025 22:01:00 -0000 https://status.truvity.cloud/incident/541882#e51527c7e15d4ec82876d9564d95ba7b23d3ea8a197af906b73dda468cd9bf1c The BetterStack API was recently updated in such a way that our Cron job that updates temporary credentials for accessing destination servers stopped working. Clarification Regarding API Monitors Status https://status.truvity.cloud/incident/541230 Sun, 23 Mar 2025 13:11:00 -0000 https://status.truvity.cloud/incident/541230#c933ac21d1d776f7eb4f1759100df54c8ca7b9501e13295547d2fd45d0c45af7 On March 23, 2025, during a routine database wipe of our staging environment, a few resources associated with some of our Better Stack "API" monitors were removed. As a result, those monitors appeared as if they were failing and displayed red status indicators. We want to assure our customers that **there was no actual downtime**. All the "stage" services remained fully operational and unaffected throughout the period. The monitoring alerts were false positives triggered solely by the internal environment changes. To avoid further confusion, we promptly paused the affected monitors while restoring the necessary resources. However, the red status remained visible for a few days, which may have caused unnecessary concern. We sincerely apologize for any confusion this may have caused.